Home » Privacy Notice


Thank you for using PlanningApp.org. This notice is to help you understand what information we collect, how we use it and what choices you have about it.

1. How we collect information:

a) When you give it to us or give us permission to obtain it

When you sign up for or use PlanningApp.org, you give us certain information voluntarily. This includes your email address.

b) We also get technical information when you use PlanningApp.org

Whenever you use any website, mobile application or other internet service, certain information gets created and logged automatically. The same is true when you use PlanningApp.org. Here are some of the types of information we collect:

  • Log data. When you use PlanningApp.org, our servers record information (“log data”), including information that your browser automatically sends whenever you visit a website, or that your mobile app automatically sends when you’re using it. This log data includes your Internet Protocol address, browser type and settings, the date and time of your request, how you used PlanningApp.org, cookie data and device data.
  • Cookie data. We also use “cookies” (small text files sent by your computer each time you visit our website, unique to your PlanningApp.org account or your browser) or similar technologies to capture log data. When we use cookies or other similar technologies, we use session cookies (that last until you close your browser) or persistent cookies (that last until you or your browser delete them). For more detailed information about how we use cookies, please review our Cookies Policy.
  • Device information. In addition to log data, we collect information about the device you’re using PlanningApp.org on, including type of device, operating system, settings, unique device identifiers and crash data that helps us understand when something breaks. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.

c) Partners and advertisers DO NOT share information with us

We DO NOT advertise on PlanningApp.org so your data is NOT shared in this way. However we DO obtain data from other publicly available sources.

2. What we do with the info we collect:

We use the information we collect to provide the Service to you. We commit to showing you content that’s relevant, useful and personal to you. In order to do that, it’s necessary for us to use your information to:

  • Identify you when you use PlanningApp.org, and process your transactions.
  • Respond to your questions or comments.

In addition and for similar reasons, we have a legitimate interest in using your information in these ways. It is also fundamental to the nature of the Service we provide. In short, it’s necessary for us to do these things in order to make the Service relevant, useful and personal to you, and it’s in both of our interests for us to do that.

We also have a legitimate interest to improve PlanningApp.org, maintain our relationship with you, and protect users. We both benefit when we use your information to:

  • Conduct analytics on who is using PlanningApp.org and what they are doing. For example, by logging how often people use two different versions of a feature on PlanningApp.org, we can understand which version is better.
  • Improve PlanningApp.org and offer new features.
  • Send you updates and news by email or push notification, depending on your settings. For example, we send weekly updates that you can subscribe to. You can decide to stop getting these notifications by updating your settings.
  • Work with law enforcement and keep PlanningApp.org safe. We may get requests for account information from law enforcement authorities like the police or courts.

3. Transferring your information:

By using PlanningApp.org, you authorize us to transfer and store your information outside your home country for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country.

Your information is stored in the European Economic Area (EEA).

4. Choices you have about your info:

Our goal is to give you simple and meaningful choices regarding your information. If you have a PlanningApp.org account, many of the choices you have on PlanningApp.org are built directly into PlanningApp.org or your settings. For example, you can:

  • Edit information in your profile at any time.
  • Edit your subscriptions at any time.
  • Close your account at any time. When you close your account, we’ll deactivate it.

You also have choices available to you through the device or software you use to access PlanningApp.org. For example:

  • The browser you use lets you control cookies or other types of local data storage.
  • Your mobile device lets you choose how and whether your data is shared with us.

To learn more about these choices, please see the information provided by your device or software provider.

5. How and when we share information:

Some of the ways we use your information require us to share information with third parties, so we can provide your PlanningApp.org experience, make sure our customization is effective and comply with laws that apply to us. We share your information with:

  • Law enforcement agencies or government agencies. We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or PlanningApp.org; or to detect, prevent, or otherwise address fraud, security or technical issues.

6. How long we keep your information:

We keep your information only so long as we need it to provide PlanningApp.org to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

7. Our policy on children’s information:

Children under 13 are not allowed to use PlanningApp.org. If you are based in the EEA you may only use PlanningApp.org if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of PlanningApp.org has been provided to us.

8. Your options:

You have options in relation to the information that we have about you described below. To exercise these options, please contact us. If you're an EEA user, you can:

  • Access the information we hold about you. We'll usually share this with you within 30 days of you asking us for it.
  • Have your information corrected or deleted. You can update your information in your settings. If you have problems updating the information or if you would like us to delete it, contact us.
  • Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you emails or push notifications to which you have subscribed. We only send you notifications if you've agreed to it, but if you'd rather we don't, you can easily unsubscribe at any time.
  • Have the information you provided to us sent to another organization, where we hold this information with your consent or for the performance of a contract with you, where it's technically feasible.
  • Complain to a regulator. If you're based in the EEA and think that we haven't complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commission in Ireland or with your local supervisory authority.

9. How to get in touch:

PlanningApp.org is the data controller. This means it decides how your personal data is processed and for what purposes. To exercise all relevant rights, queries of complaints please in the first instance contact PlanningApp.org here: Contact Us.

10. Document Version

We update this Privacy Notice from time to time so please do review it regularly.

Effective from 8 April 2018.